Privacy Policy

1. Responsible body

CremaCycles Distribution – Owner Sandra Bloomer (Sole Proprietorship)
Bahnhofstraße 8
87459 Pfronten
Germany

Telephone: 08363 9257989
Email: info@cremacycles.com

2. General information on data processing

We process personal data exclusively within the framework of applicable data protection laws (in particular GDPR and BDSG).
Personal data is any information relating to an identified or identifiable natural person.

The data will be deleted as soon as the purpose for which it was stored no longer applies or a legal obligation to retain it ends.

3. Hosting, domain and technical operation

Our website and online shop are hosted on the servers of Shopify International Ltd., 2nd Floor, Victoria Buildings, 1-2 Haddington Road, Dublin 4, Ireland .
Shopify stores personal data (e.g., IP address, browser data, order information) on European servers, possibly with transfer to third countries (USA, Canada) in accordance with Art. 46 GDPR on the basis of standard contractual clauses.

Our domain is managed by STRATO AG, Otto-Ostrowski-Straße 7, 10249 Berlin .
Strato processes only technical access data for domain administration and DNS hosting purposes. Strato does not process any personal visitor data.

Further information:

• https://www.shopify.com/legal/privacy
• https://www.strato.de/datenschutz/

4. Online shop system (Shopify + SparkLayer B2B)

Our B2B shop is powered by Shopify .
The SparkLayer extension, provided by SparkLayer Ltd., 167-169 Great Portland Street, London W1W 5PF, UK , serves as a B2B functionality extension within the Shopify environment.
SparkLayer processes data from business customers (e.g., company name, contact person, order history) to provide personalized pricing, customer accounts, and ordering functions.

The legal basis is Art. 6 para. 1 lit. b GDPR (performance of a contract).

Further information:

• https://www.sparklayer.io/privacy-policy

5. Order and invoice processing (Bilbee)

For automated order processing, we use Bilbee GmbH, Borsigstraße 8, 21339 Lüneburg, Germany .
Bilbee synchronizes order, customer and invoice data between our shop and shipping or accounting system.
Legal basis: Art. 6 para. 1 lit. b GDPR.
Further information: https://www.bilbee.io/datenschutz

6. Payment processing

Payments are processed via external payment service providers (e.g. PayPal, credit card), depending on the chosen method.
The data transmitted will be used exclusively for payment processing.
Legal basis: Art. 6 para. 1 lit. b GDPR.

7. Web analysis (Google Analytics)

This website uses Google Analytics from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland .
Google uses cookies to analyze the use of our website. This may include collecting IP address, browser data, location and click behavior.
IP anonymization is enabled.

Legal basis: Your consent pursuant to Art. 6 para. 1 lit. a GDPR.
You can withdraw your consent at any time via the cookie banner.

Further information: https://policies.google.com/privacy

8. Marketing (Meta Pixel)

We use the Meta Pixel from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland .
This allows us to measure the effectiveness of our Facebook and Instagram advertising.
Collected data (e.g., IP address, referrer URL, user behavior) can be linked by Meta to user profiles.

Legal basis: Your consent pursuant to Art. 6 para. 1 lit. a GDPR.
You can revoke this consent at any time via the cookie banner.

More information: https://www.facebook.com/about/privacy

9. Cookies

Our website uses cookies to enable technical functions and for analytical purposes.
Functional cookies are required (Art. 6 para. 1 lit. f GDPR), analysis and marketing cookies only after consent (Art. 6 para. 1 lit. a GDPR).
Details about the cookies used can be found in the cookie banner.

10. Contact forms

When you contact us via a form, the data you provide (name, email, message) will be processed to answer your request.
Legal basis: Art. 6 para. 1 lit. f GDPR.

11. Newsletter / Email Communication

We use email marketing via Squarespace Email Campaigns .
You can unsubscribe at any time via the unsubscribe link in every email.
Legal basis: Art. 6 para. 1 lit. a GDPR.

Transactional emails (e.g. order, password, shipping) are necessary for the performance of the contract (Art. 6 para. 1 lit. b GDPR).

12. Fonts (Google Fonts & Adobe Fonts)

This website uses fonts from Google Fonts and Adobe Fonts for consistent display.
When a page is accessed, a connection is established to the servers of these providers, whereby technical data (IP address, browser information) is transmitted.
Legal basis: Art. 6 para. 1 lit. f GDPR.

13. Social Sharing Features

Some pages include buttons from social media providers.
Clicking on the link may transmit personal data (e.g., IP address, referrer URL) to the respective provider.

14. Rights of data subjects

You have the right to:

• Information about stored data (Art. 15 GDPR)
• Rectification (Art. 16 GDPR)
• Erasure (Art. 17 GDPR)
• Restriction of processing (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Right to object (Art. 21 GDPR)
• Withdrawal of consent (Art. 7 para. 3 GDPR)

Please send inquiries to: info@cremacycles.com

15. Right to lodge a complaint with the supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.
The responsible authority is the Bavarian State Office for Data Protection Supervision (BayLDA) , Promenade 18, 91522 Ansbach.

16. Changes to this Privacy Policy

We reserve the right to amend this privacy policy to reflect changes in the law or new services.
As of October 2025